RULES AND POLICIES

COVID-19 Policy

The RBC Canadian Open will adhere to all government regulations and standard operating practices to ensure the health and safety of those attending and participating in the event. Policies and practices may include mask mandates, vaccination verification and other measures required by government health officials to combat the spread of COVID-19. In accordance with the provincial government health policies currently in place, masks and proof of vaccination will NOT be required at the 2022 RBC Canadian Open. Additional details about any specific policies that will be in effect during the tournament will be made available at a later date.

Permitted and Prohibited Items

All spectators, workers and volunteers attending the RBC Canadian Open are subject to search prior to entering the tournament grounds. All carry-on bags, purses, fanny packs, etc. will be subject to inspection.

PERMITTED ITEMS

• No opaque bags larger than a small purse 6 x 6 including carrying cases, backpacks, camera bags or chair bags (More information)
• Clear plastic, vinyl or other carry items not exceeding 12 x 6 x 12 (More information)
• A one gallon clear re-sealable plastic bag (More information)
• At the tournaments discretion, food may enter the Tournament in a clear plastic bag not to exceed the size of a one (1) gallon clear resealable plastic bag
• Mobile phones, tablets, and PDA’s – MUST be on Silent mode and adhere to TOUR’s Mobile Device Policy
• Still camera with lens smaller than 6 inches; no case (During Practice Rounds Only)
• Umbrellas without sleeve
• Portable radios with headsets
• Medically necessary supplies, Strollers, small diaper bags, plastic baby bottles, and other necessary baby supplies (infant must be with carrier) – items subject to search
• Collapsible chairs without chair bags
• Binoculars without case

PROHIBITED ITEMS

• No bags larger than a small purse 6 x 6 including carrying cases, backpacks, camera bags or chair bags (More information)
• No clear plastic, vinyl, or other carry items larger than 12 x 6 x 12 (More information)
• No Plastic, Metal, or Glass Cups, Cans or Containers of any kind except for medical or infant needs
• No computers or laptops
• No fireworks or laser pointers
• No lawn or oversize chairs, seat cushions, or bicycles
• No pets, except for service animals
• No knives, firearms or weapons of any nature
• No video cameras (All Week)
• No cameras (During Competition Rounds)
• No beverages (patrons may not bring in or exit with beverages) or coolers
• No radios or TVs
• No posters, signs or banners

Smoking Policy

Smoking, vaping and cannabis will be permitted on-site ONLY in designated areas and in accordance with Federal and Provincial laws.  Smoking in tented areas, patios or enclosed public spaces, are prohibited under the Smoke-Free Ontario Act, 2017. 

RBC Canadian Open Security and police services will have the right to eject any person(s) found in violation of the policy at the discretion of the tournament.

Re-entry Policy

General admissions guests will NOT be allowed to leave and re-enter the golf course. All guests CAN leave the golf course and then enter the concert venue but cannot re-enter the golf course

Hospitality Guests will be allowed to re-enter at any time using their non-transferable hospitality wristband.

RFID – Hospitality Guest will receive an RFID (radio frequency identification bracelet) to gain access to their hospitality venue.  The RFID wristband can be picked up at the entrance to each hospitality venue.  The RFID wristband is scanned prior to entering and exiting a structure throughout the day.

Code of Conduct

To ensure a positive experience for all fans and players, the following Championship Code of Conduct will be enforced at all times. Fans will be subject to expulsion and loss of ticket privileges for the following breaches of etiquette:

• Making rude, vulgar, or other inappropriate comments or gestures
• Verbal or physical harassment of players, volunteers, officials, or fans
• Yelling and/or distracting a player or any disruption of play or fan environment
• Inappropriate use of a mobile device
• Behavior that is unruly, disruptive, unsafe, or illegal in nature
• Failing to stay behind gallery ropes
• Refusal to follow the instructions of championship officials, volunteers, or security personnel

Etiquette

If you observe the following guidelines, your experience at the RBC Canadian Open will be a more enjoyable one:

• While no longer a requirement, we encourage fans to socially distance whenever possible.
• Please stay behind gallery ropes and follow directions of championship marshals at all times.
• Do not cross fairways except at designated crosswalk areas.
• Be considerate of others and kneel or sit if you are in the front row of the gallery and able
• Stay quiet and stand still when players are about to hit or when instructed by marshals.
• All mobile device volume controls must be set to silent or vibrate at all times.
• To ensure your safety at all times, walk carefully and never run.
• The RBC Canadian Open involves substantial walking on grass, hills, dirt paths, and other uneven surfaces. Please wear appropriate footwear such as sneakers or golf shoes.
• Drink plenty of fluids to prevent dehydration.
• To provide protection from the sun, remember to wear sunscreen, hats, and sunglasses. Please note that sunscreen in bottles and tubes, 3 ounces or less is permitted. Sunscreen in spray bottles and/or aerosol cans is not permitted.
• Dispose of plastic bottles, aluminum, and other paper waste in blue recycle bags. Dispose of other non-recyclable trash in green bags.

Mobile Devices

While staying in touch with family and friends and capturing your on-site experience is encouraged, use of a mobile device should not disrupt players or play during the Championship.  All volume controls must be set to “silent” or “vibrate” and flash photography must be disabled. Phone calls should be limited to areas away from play and not in any area that may disrupt play, including grandstands. Photography, video, and audio recording are permitted throughout the course, but content must not be used for commercial purposes nor can it disrupt play. No live streaming or shot-by-shot coverage (with or without video) is permitted.

Violation of the above policy may result in immediate expulsion and loss of ticket privileges for the remainder of the championship.