RULES AND POLICIES

Permitted and Prohibited Items

All spectators, vendors, and volunteers attending the 2024 RBC Canadian Open are subject to search prior to entering the tournament grounds. All carry-on bags, purses, fanny packs, etc. will be subject to inspection.

PERMITTED ITEMS

• Personal bags 6″ x 6″ or smaller (More information)
• Clear plastic, vinyl or other carry items not exceeding 12″ x 6″ x 12″ (More information)
• A one gallon clear re-sealable plastic bag (More information)
• No outside food or beverage permitted. At the tournaments discretion, food may enter the Tournament in a clear plastic bag not to exceed the size of a one (1) gallon clear resealable plastic bag if required for medical reasons.
• Reusable plastic or metal cups/bottles that are empty upon entry and exit (free water refill stations available on site)
• Mobile phones, tablets, and PDA’s – MUST be on Silent mode and adhere to TOUR’s Mobile Device Policy
• Still camera with lens smaller than 6 inches; no case (During Practice Rounds Only, not permitted around play areas)
• Umbrellas
• Portable radios with headsets
• Medically necessary supplies, strollers, small diaper bags, plastic baby bottles, and other necessary baby supplies (infant must be with carrier) – items subject to search
• Collapsible chairs
• Binoculars without case
• Motorized scooters or other personal transportation devices when used as a mobility aid by individuals with mobility impairment

PROHIBITED ITEMS

• No bags larger than a small purse 6″ x 6″ including carrying cases, backpacks, camera bags or chair bags (More information)
• No clear plastic, vinyl, or other carry items larger than 12″ x 6″ x 12″ (More information)
• No glass cups or bottles of any kind except for medical or infant needs
• No computers or laptops
• No fireworks or laser pointers
• No lawn, oversized, or hard model chairs, elevating devices
• No pets, except for service animals
• No knives, firearms or weapons of any nature
• No video cameras (All Week),
• No cameras (During Competition Rounds)
• No outside food or beverage permitted
• No radios or TVs
• No posters, signs, memorabilia (including pin flags, photos, trading cards, stickers, balls, or sports paraphernalia) or banners

• No motorcycles, mopeds, bicycles, whether or not motor driven.  No skateboards, hoverboards or other similar devices.  Bikes must be left outside the grounds in the bike lock areas.

• No drones, remote controlled model aircrafts or other devices that can be operated in airspace will be permitted to be operated at PGA Tour events during tournament week.

Smoking Policy

Smoking, vaping and cannabis use will be permitted on-site ONLY in designated areas and in accordance with Federal and Provincial laws. Smoking in tented areas, patios or enclosed public spaces, are prohibited under the Smoke-Free Ontario Act, 2017. 

RBC Canadian Open security and Hamilton Police will have the right to eject any person(s) found in violation of the policy at the discretion of the tournament.

Re-entry Policy

All general admissions guests will be allowed to leave and re-enter the grounds by obtaining a non-transferable wristband upon exit, at one of the three admission points (Main Admissions and VIP Admissions).

Hospitality Guests will be allowed to re-enter at any time using their non-transferable hospitality wristband.

Concert Days (Thursday, Friday, and Saturday) – You would need to scan your Golf ticket to gain entry after 5:00pm to the concert. Bracelets no longer will allow re-entry. There is no re-entry after the concert begins.

Code of Conduct

To ensure a positive experience for all fans and players, the following Championship Code of Conduct will be enforced at all times. Fans will be subject to expulsion and loss of ticket privileges for the following breaches of etiquette:

• Making rude, vulgar, or other inappropriate comments or gestures
• Verbal or physical harassment of players, volunteers, officials, or fans
• Yelling and/or distracting a player or any disruption of play or fan environment
• Inappropriate use of a mobile device
• Behavior that is unruly, disruptive, unsafe, or illegal in nature
• Failing to stay behind gallery ropes
• Refusal to follow the instructions of championship officials, volunteers, or security personnel

Etiquette

If you observe the following guidelines, your experience at the RBC Canadian Open will be a more enjoyable one:

• While no longer a requirement, we encourage fans to socially distance whenever possible.
• Please stay behind gallery ropes and follow directions of championship marshals at all times.
• Do not cross fairways except at designated crosswalk areas.
• Be considerate of others and kneel or sit if you are in the front row of the gallery and able
• Stay quiet and stand still when players are about to hit or when instructed by marshals.
• All mobile device volume controls must be set to silent or vibrate at all times.
• To ensure your safety at all times, walk carefully and never run.
• The RBC Canadian Open involves substantial walking on grass, hills, dirt paths, and other uneven surfaces. Please wear appropriate footwear such as sneakers or golf shoes.
• Drink plenty of fluids to prevent dehydration.
• To provide protection from the sun, remember to wear sunscreen, hats, and sunglasses. Please note that sunscreen in bottles and tubes, 3 ounces or less is permitted. Sunscreen in spray bottles and/or aerosol cans is not permitted.
• Dispose of plastic bottles, aluminum, and other paper waste in blue recycle containers. Dispose of other non-recyclable trash in green bags.

Mobile Devices

While staying in touch with family and friends and capturing your on-site experience is encouraged, use of a mobile device should not disrupt players or play during the Championship.  All volume controls must be set to “silent” or “vibrate” and flash photography must be disabled. Phone calls should be limited to areas away from play and not in any area that may disrupt play, including grandstands. Photography, video, and audio recording are permitted throughout the course, but content must not be used for commercial purposes nor can it disrupt play. No live streaming or shot-by-shot coverage (with or without video) is permitted.

Violation of the above policy may result in immediate expulsion and loss of ticket privileges for the remainder of the championship.