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FAN SERVICES

Accessibility Services Fan Services Tent Security First Aid Water Stations Lost and Found Family Care Centre Wi-Fi Merchandise Concessions Weather

Accessibility Services

The RBC Canadian Open is committed to providing a positive and user-friendly experience for fans with accessibility needs and is pleased to provide the following services:

Accessibility viewing can be found throughout the course as well as at the concert series, please consult the course map for exact locations. An accessibility ticket is required for access to these spaces. 

Fan Services Tent

For those new to golf, the RBC Canadian Open, or simply want to know where to go and what to do on site, be sure to visit the Fan Services Tent just inside the golf course behind main admissions. RBC Ambassadors will be there to help you with any questions you may have.

Security

The security office can be found near main admissions.  Security staff and Toronto Police Services personnel can be found throughout the property.

First Aid

If you require medical assistance, first aid tents can be found at three locations around the course.

Paramedics can also be found throughout the golf course in first aid golf carts.

Water Stations

FREE water bottle refilling stations can be found throughout the course at tournament admissions, The Keg Fare Way, and The Rink (14th Hole).

Lost and Found

If you’ve lost an item, head over to the Fan Services Tent at main admissions to view the Lost and Found.

Family Care Centre

Need a break while enjoying the day with the family? Stop by the Family Care Centre at The Keg Fare Way. Changing stations, a private feeding room, and children’s activities are available here.

Complementary Wi-Fi

To enhance your experience on-site at the RBC Canadian Open, the tournament offers complimentary Wi-Fi at the following locations:

Simply click on Golf_Canada_Network_Leaderboard_BigBox and complete the log-in information on the landing page.

Merchandise

Levelwear

Levelwear is the official outfitter of the RBC Canadian Open, designing apparel and outfitting all staff and volunteers. Visit the Merchandise Pavilion located at the The Keg Fare Way to see the official championship collection. A satellite merchandise trailer is also located at 18 green. 

A variety of merchandise bearing the RBC Canadian Open logo will be available for purchase, including caps, golf shirts, t-shirts, layering pieces, jackets, golf balls, ball markers, towels, and more. 

Acceptable forms of payment include MasterCard, Visa, debit and mobile payments. Cash is not accepted.

Hours of Operations

Concessions

Concessions located throughout the course allow fans to purchase food and beverage. They will operate from 7 a.m. until the conclusion of play. Concession locations can be found:

All food and beverage operations require contactless payment; no cash will be accepted.

Weather

PGA TOUR meteorology staff will be onsite monitoring weather conditions at all times. The RBC Canadian Open will communicate important safety information to fans through special alerts that will appear on all leader boards, video boards, CCTV and via push notifications. Please read all alerts and follow safety instructions. In general, an alert shown in BLUE or YELLOW is being posted for general awareness while ORANGE indicates that fans should be prepared to take action. An Alert shown in RED poses an imminent threat and will require immediate action as stated in the Alert.

Weather Advisory (Blue): A Weather Advisory will be posted to alert fans of specific weather conditions that will require certain precautions.

Weather Watch (Yellow): A Weather Watch may be posted to alert fans that dangerous weather is possible, and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Orange): A Weather Warning may be posted to alert fans that dangerous weather is approaching and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Red): A Weather Warning may be posted to alert fans that dangerous weather is imminent, and they should take immediate action to ensure their safety, including exiting all grandstands. A suspension of play for dangerous conditions will be indicated by one prolonged air-horn blast. In the event of a suspension of play, all structures including hospitality, grandstands and other spaces will be cleared immediately. Spectators will be asked to leave the golf course & will be notified when they are eligible to return. If lightning is detected, please avoid open areas, hilltops, high places, isolated trees, golf carts and wire fences, and seek shelter immediately. Play will resume as soon as conditions allow