RBC Canadian Open App

For all things RBC Canadian Open, be sure to download the app prior to arrival on site! The app allows you to track player movement, view scores, locate concessions, see the special event schedule, and much more!

App Store

Google Play

BDO Fan Services Tent

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For those new to golf, the RBC Canadian Open, or simply want to know where to go and what to do on site, be sure to visit the BDO Fan Services Tent just inside the golf course behind main admissions. RBC Ambassadors will be there to help you with any questions you may have.

Security

The security office can be found near main admissions. Security staff and Hamilton Police Services personnel can be found throughout the property.

First Aid

If you require medical assistance, first aid tents can be found at two locations around the course.

In addition to the security/medical trailer in the main parking lot.

Paramedics can also be found throughout the golf course in first aid golf carts.

Water Station

A free water bottle refilling station can be found at The Fare Way featuring The Keg.

Lost and Found

If you’ve lost an item, head over to the Tickets & Will Call Tent at main admissions to view the Lost and Found.

Complimentary Wi-Fi

To enhance your experience on-site at the RBC Canadian Open, the tournament offers complimentary Wi-Fi at the following locations:

Merchandise

Levelwear

Levelwear is the official outfitter of the RBC Canadian Open, designing apparel and outfitting all staff and volunteers. Visit the Merchandise Pavilion located at the The Fare Way featuring The Keg to see the official championship collection.

A variety of merchandise bearing the RBC Canadian Open logo will be available for purchase, including caps, golf shirts, t-shirts, layering pieces, jackets, golf balls, ball markers, towels, and more. 

Acceptable forms of payment include MasterCard, Visa, debit and mobile payments. Cash is not accepted.

Hours of Operations

Concessions

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Concessions located throughout the course allow fans to purchase food and beverage. They will operate from 7 a.m. until the conclusion of play. Check back here closer to the tournament to view all concession locations!

All food and beverage operations require contactless payment; no cash will be accepted.

Weather

PGA TOUR meteorology staff will be onsite monitoring weather conditions at all times. The RBC Canadian Open will communicate important safety information to fans through special alerts that will appear on all leader boards, video boards, CCTV and via push notifications. Please read all alerts and follow safety instructions. In general, an alert shown in BLUE or YELLOW is being posted for general awareness while ORANGE indicates that fans should be prepared to take action. An Alert shown in RED poses an imminent threat and will require immediate action as stated in the Alert.

Weather Advisory (Blue): A Weather Advisory will be posted to alert fans of specific weather conditions that will require certain precautions.

Weather Watch (Yellow): A Weather Watch may be posted to alert fans that dangerous weather is possible, and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Orange): A Weather Warning may be posted to alert fans that dangerous weather is approaching and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Red): A Weather Warning may be posted to alert fans that dangerous weather is imminent, and they should take immediate action to ensure their safety, including exiting all grandstands. A suspension of play for dangerous conditions will be indicated by one prolonged air-horn blast. In the event of a suspension of play, all structures including hospitality, grandstands and other spaces will be cleared immediately. Spectators will be asked to leave the golf course & will be notified when they are eligible to return. If lightning is detected, please avoid open areas, hilltops, high places, isolated trees, golf carts and wire fences, and seek shelter immediately. Play will resume as soon as conditions allow

Tourism Hamilton

For where to eat, play and shop in Hamilton, click here.

Accessibility

dedicated to continually improving our efforts to ensure that you have access to all amenities. We welcome and encourage all feedback and suggestions from our guests. The following outlines the services provided this year, as our venue changes year to year with each site presenting different difficulties we will alter to suit the environmental challenges. For any accessibility-related questions please email us at rbccanadianopen@golfcanada.ca. We will do our best to help you enjoy your experience.

Accessibility Services Centres

The Accessibility Services Centres will be located inside Main Admissions and at the accessible shuttle drop off point.

Please stop at this location to.

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Accessibility Wristband Policies

Wheelchair Accessibility

There are accessible pathways that connect parking, event entrances, the Clubhouse area including the practice range, each hole on the course, restrooms, food and beverage, and other amenities. Additionally, we encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. We have specialized carts available to accommodate wheelchairs and mobile devices. If you need to recharge your motorized wheelchair, you may do so at any Accessibility Services Tents onsite. Guests should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. Please note: We will not be providing wheelchair or scooter rentals.

Parking

Designated accessible parking for those requiring lift-equipped transportation to the course will be provided. Accessibility Parking is located adjacent to General Parking and requires hangtag Accessible parking tag.

Accessibility Shuttles

Accessibility Shuttles will be available for our guests with disabilities who need transportation within the venue. Pick-up locations include:

Typical wait times may be as long as 30 minutes due to heavy volume. A wristband issued by the Accessibility Services Center is required to utilize this service.

ADA Viewing Areas

There will be ADA Viewing Areas made available to guests with disabilities to have unobstructed sight-lines on some of the most popular parts of the course. Accessible Viewing Areas will be located at the following locations:

Seating in these areas is available on a first-come, first-serve basis. To ensure you catch the plays you would like to see, we advise you arrive at the viewing area early to secure a seat.

Additional Services

Comments, Questions & Suggestions

RBC Canadian Open will consider any request by a guest with disability for reasonable modification of its policies, practices, procedures, or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the 2024 RBC Canadian Open. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request. In the continual effort to make the RBC Canadian Open more accessible, we encourage you to contact us at rbccanadianopen@golfcanada.ca for any of your disability related needs. Additionally, if you have any questions about Accessibility Services policies, please don’t hesitate to reach out to us.